Terms & Conditions

These Terms & Conditions (“Terms”) are a binding agreement between you and Hexagon AI, Inc. (“Hexagon,” “we,” “us,” or “our”) governing your access to and use of Hexagon AI Designer and related websites, applications, and services (collectively, the “Services”). By creating an account, accessing, or using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization.

• You must be at least 18 years old and able to form a binding contract to use the Services.
• You agree to provide accurate, current, and complete information and to keep it updated.
• You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
• You may not share your account, and each subscription is for a single user unless otherwise agreed in writing.

Hexagon AI Designer provides AI-assisted tools to help founders plan and grow startups, including an AI Coach and specialized AI assistants, document and pitch-deck generation, a structured knowledge profile and brand kit, a product roadmap, a mentor marketplace, and an investor marketplace. We may add, modify, or discontinue features at any time. Some features are available only on paid tiers.

4.1 Plans and credits

The Services are offered through free and paid subscription tiers. Paid tiers may include usage allowances or AI credits. Current pricing and inclusions are shown at checkout or on our pricing page and may change as described below.

4.2 Billing and auto-renewal

• Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our payment processor, Stripe.
• Your subscription automatically renews at the then-current price unless you cancel before the end of the current billing period. We will charge your payment method on each renewal.
• You authorize us and Stripe to charge your payment method for all fees due. You are responsible for any taxes and for any fees charged by your bank or card provider.

4.3 Cancellation and refunds

• You may cancel at any time from your account settings. Cancellation stops future renewals; it does not retroactively refund the current period unless required by law.
• Refunds: Except where required by applicable law (including EU/UK consumer withdrawal rights), fees are non-refundable. We may, at our discretion, offer a pro-rated or goodwill refund. Amounts already consumed (including AI credits used and mentor sessions booked) are not refundable.
• If your account is suspended or terminated for violating these Terms, you are not entitled to any refund.

4.4 Price changes

We may change pricing prospectively. We will give reasonable advance notice of material price changes, which take effect on your next renewal. Continued use after a price change constitutes acceptance.

You agree not to, and not to permit others to:

• Use the Services for any unlawful, infringing, fraudulent, harmful, or deceptive purpose.
• Upload or generate content that is illegal, defamatory, obscene, harassing, hateful, or that infringes the rights of others.
• Attempt to reverse engineer, scrape, overload, disrupt, or gain unauthorized access to the Services or related systems.
• Use the Services to develop a competing product, or to train a machine-learning model, without our written permission.
• Misrepresent your identity, credentials, or affiliation, including in mentor or investor profiles.
• Circumvent payments, including by arranging mentor or investor transactions off-platform to avoid fees (see Sections 10 and 11).
• Transmit malware or interfere with the security or integrity of the Services.

We may investigate and take appropriate action, including removing content, suspending or terminating accounts, and reporting to authorities.

“User Content” means information, text, documents, prompts, and other materials you submit to the Services. As between you and us, you retain all rights you have in your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and transmit your User Content as necessary to operate and improve the Services and to provide outputs to you, including transmitting it to the AI subprocessors described in our Privacy Policy.

You represent that you have the rights necessary to submit your User Content and that it does not violate any law or third-party right. You are solely responsible for your User Content and for backing it up.

“Output” means content generated by the Services in response to your inputs (for example, business plans, pitch decks, and coaching responses). As between you and us, and to the extent permitted by law, you own the Output you generate through your account, and you are responsible for it. You may use Output for your lawful business purposes, including commercial use, subject to these Terms and any applicable AI provider terms.

• Because AI models generate outputs based on patterns, similar or identical Output may be generated for other users, and we make no exclusivity guarantee for Output.
• Output may be subject to limited or no copyright protection under applicable law; we make no representation that Output is protectable or non-infringing.
• We retain all rights in the Services themselves, including our software, models’ integration, templates, designs, and trademarks. Nothing transfers ownership of the Services to you.

AI outputs may be wrong. The Services use artificial intelligence to generate outputs. AI outputs are probabilistic and may be inaccurate, incomplete, outdated, biased, or fabricated (“hallucinated”). You must independently review and verify any Output before relying on it, especially for business, legal, financial, investment, tax, or other consequential decisions.

No professional advice. The Services and all Output are provided for general informational purposes only and do not constitute legal, financial, investment, tax, accounting, or other professional advice. Output is not a substitute for advice from a qualified professional. We are not your lawyer, financial advisor, broker, or fiduciary. Any reliance on the Services or Output is at your own risk.

The Services, including all software, text, graphics, logos, the “Hexagon” name and marks, and the look and feel, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purpose, subject to these Terms. You may not copy, modify, distribute, sell, or lease any part of the Services except as expressly permitted.

If you submit feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

The Services include a marketplace that connects founders (“mentees”) with independent mentors. The following terms apply to all marketplace participants.

• We are an intermediary only. We are not a party to any agreement between a mentor and a mentee. We do not employ mentors, do not endorse them, and do not control or take responsibility for the information, advice, or services they provide. Mentor advice is not our advice.
• No guarantee. We do not guarantee the quality, suitability, qualifications, or results of any mentor or session. You engage mentors at your own risk and are responsible for your own decisions.
• Verification. We may apply a verification or approval process to mentors, but verification does not constitute an endorsement or a guarantee of a mentor’s credentials.
• Payments and commission. Mentor sessions are paid through the platform via Stripe. We retain a platform commission (currently 15%) and remit the balance to the mentor via Stripe Connect. Service and commission fees are non-refundable except as required by law.
• Off-platform circumvention prohibited. Arranging payment outside the platform for connections made through the platform is a breach of these Terms.
• Confidentiality and conduct. Mentors must keep mentee information confidential and may not use sessions to solicit or sell unrelated products. Both parties must behave professionally and lawfully.

Mentors are independent contractors, not our agents or employees, and are solely responsible for their own taxes, licenses, and compliance.

• No offer or solicitation. Nothing on the Services constitutes an offer to sell, or a solicitation of an offer to buy, any security, nor investment, legal, tax, or financial advice. Any matching or category-based suggestion is informational only.
• No brokerage; no fees on investment. We do not negotiate investments, hold or transmit investor funds for deals, or receive transaction-based compensation (a “broker fee” or carry) for any investment that results from an introduction. Subscription fees are for access to the platform’s tools only.
• Independent diligence. Founders and investors are solely responsible for conducting their own due diligence, negotiating their own terms, and complying with all applicable securities and other laws. Any investment decision and any resulting agreement are strictly between the founder and the investor.
• Eligibility and verification. Access to the investor marketplace may be invite-only or subject to verification (which may include investor self-certification). Verification is not an endorsement and not a representation that any user is accredited or suitable.
• No guarantee of funding. We do not guarantee that any founder will raise capital or that any investor will find suitable opportunities.
• Anonymity. Where the platform allows founders to remain anonymous to investors until they choose to reveal their identity, you remain responsible for the accuracy of information you do share.

The Services rely on and may link to third-party products (including Stripe, AI providers, hosting, and external resources such as courses). Your use of third-party services is governed by their terms and privacy policies, and we are not responsible for them. We are not liable for the acts, omissions, or content of third parties.

• You may stop using the Services and close your account at any time.
• We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, create risk or legal exposure for us, or if we discontinue the Services.
• Upon termination, your license to use the Services ends. Sections that by their nature should survive (including Sections 6–9, 14–19) will survive termination.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HEXAGON OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Aggregate cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

You agree to indemnify, defend, and hold harmless Hexagon and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or applicable law; (d) your interactions or transactions with mentors, investors, or other users; or (e) your reliance on any Output.

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules, and, where applicable, by U.S. federal law. Subject to Section 18 (Arbitration), the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Cook County (Chicago), Illinois, and you consent to their jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Please read this section carefully — it affects how disputes are resolved. Except where prohibited by law, you and Hexagon agree to first try to resolve any dispute informally by contacting us. If we cannot resolve it within 30 days, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, seated in Chicago, Illinois, rather than in court, except that either party may bring claims in small-claims court.

• Class-action waiver. Disputes will be conducted only on an individual basis and not as a class, collective, or representative action.
• Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing us; if you opt out, the governing-law and venue provisions in Section 17 apply.
• EU/UK consumers. If mandatory law prohibits binding pre-dispute arbitration or class-action waivers for you, those provisions do not apply to you, and you may bring claims in your local courts.

We may modify these Terms from time to time. We will post the updated Terms with a new “Last updated” date and, for material changes, provide reasonable notice (such as email or in-product notice). Your continued use of the Services after the changes take effect constitutes acceptance. If you do not agree, you must stop using the Services.

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services and supersede prior agreements.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Questions about these Terms may be sent to: